Product returns

Does the ordered product not meet your expectations, or have you received a product which you find to be defective on arrival? Then we will rectify this for you. You have the right to a good product, thats why we have a special 'Wilpe Warranty plan', which provides a minimum warranty period of 2 years after purchase date.

 If you would like to make use of the ' Wilpe Warranty plan', please take in account the following points:

•         Warranty term is 2 years 

•         The warranty is applicable from date of purchase

•         The product is ordered at Wilpe.com and the invoice can be shown.

In order to return your product, please contact our customer service who can outline the procedure for you.

 
 
Customer Service

Email: support@wilpe.com

(On working days from 8:00AM to 5:00PM)