Not satisfied? Want your money back!

Wilpe strives for customer satisfaction, so we are only satisfied when you are happy with our service. If you are not happy with your order, please tell us!

Wilpe has become the largest provider for everything in and around your home, sports, tools, electronics, pets and crazy gadgets. We offer for each product, all distinct types and brands. It's easy to order items to suit all your needs, be that building materials, pruning shears, new work shoes, or even cat food. Our buyers work daily with the biggest brands to bring the lowest prices to you.

Most of our products are deliverable on the following terms: order before 9:00, tomorrow at your house! Delivery time is no later than 10 days. Backorders may occur, but we will keep you informed of your shipment via email. The delivery period can exceed 5 days beyond that stated explicitly on the article. Packets of normal size are shipped generally through the post. Custom sizes use DPD, UPC or special transportation can be provided.

Storage in different warehouses can avoid partial deliveries. If the delivery time is unexpectedly long, you will be kept up to date by email.

Please note: for payments by debit or wire transfer, the order will be sent 1 to 2 working days after we have received payment.

If you have any questions please do not hesitate to contact our customer service, we are happy to help.

 

Customer Service

Email: support@wilpe.com

(On working days from 8:00AM to 5:00PM)