14 Days to decide

Not happy with your purchase? We offer you a 14 day viewing period after delivery. Just let us know and our customer service will send you the return instructions. Product must be returned in its original state, so feel free to look at the product as you would do in a regular shop, but don't use it. The product must be in completely new condition upon return. 

How to make use the viewing period?

All orders can be returned within the period of 14 days. We ask you to consider the following:

•         The product must be returned in its original condition with its packaging and box intact

•        Product should not have been used. For products not in new condition or those whose packaging is damaged or shows usage marks, we reserve the    right to refuse the return or to charge the damage

•        After receiving your returned product in new condition we will process and return your money to the account through which it was paid for

•        We recommend you to return your package with tracking code

•        Always enclose a duly completed return form with your return 

•        Wilpe takes no products into consideration that were not purchased from Wilpe 

  

Customer Service

Email: support@wilpe.com

(On working days from 8:00AM to 5:00PM)